The Week After Is the Hardest Week
Whatever the December 11 outcome, the days that follow are when plans meet reality. Building on the response team, decision log, and communication content discussed elsewhere in this publication, preparing your people for that week keeps the response steady rather than frantic.
Brief the Whole Team
Make sure every employee understands the scenarios, what the company will do under each, and what they should say to customers. Consistent answers build trust.
Set Expectations on Workload
- Expect a spike in customer questions and documentation requests
- Plan coverage so the response team is not working without rest
- Identify tasks that can pause so attention goes to what matters
Prepare Frontline Staff
Give sales and support teams a short script, an FAQ, and a clear escalation path for questions they cannot answer.
Look After Your People
Uncertainty is stressful. Share what you know honestly, update often, and recognize the extra effort.
Plan the Debrief
Schedule a review within a couple of weeks to capture what worked and what to fix.
Low Gravity Hemp is briefing its own team ahead of the deadline. Contact us to compare approaches.
